Many businesses assume that because their email and files are “in the cloud”, Microsoft is backing them up. Microsoft does keep its servers running and protected, but under its shared responsibility model, your data is your responsibility.

What can go wrong

1. 1
   Accidental deletion
   Deleted emails and files are only kept for a limited time, then they’re gone for good.
2. 2
   Ransomware
   If a computer gets infected, encrypted files can sync straight into OneDrive and SharePoint.
3. 3
   Departing staff
   Removing a user’s licence can eventually delete their mailbox and OneDrive.
4. 4
   Malicious changes
   A compromised account or an unhappy employee can delete or overwrite data on purpose.

Read more in Reasons why backing up M365 is critical, or see our Microsoft 365 plans.