*55{Parking Lot} | Retrieve a call from a Call Park Queue |
*61 | To Voicemail – Unauthenticated |
*62 | To Voicemail – Password Only |
*66<10 or 11 Digit phone number> | Route Call Off-Net. This feature will route a call out through a carrier, instead of staying on Network. |
*67<10 or 11 Digit phone number> | To Connection w/ Privacy DID 11 Digit |
*67{ext} | To User w/ Privacy |
*69 | Call Return |
*72<10 or 11 Digit phone number> | Set Forward Destination (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal) |
*73 | DeActivate Forward |
*74 | Activate Night Mode (Requires Setup) |
*75 | DeActivate Night Mode |
*78 | Activate Do Not Disturb |
*79 | DeActivate Do Not Disturb |
*80 | Start Call Recording |
*81 | Stop Call Recording |
*82 | Pause Call Recording for 1 minute or until *83 (Unpause Call Recording), whichever comes first |
*83 | Resume Call Recording from a paused state as a result of *82 |
*88 | Make Agent Available for all Queues the Agent is a member of (Online) |
*89 | Make Agent Unavailable for all Queues the Agent is a member of (Offline) |
*90 | Activate Forward Busy (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal) |
*91 | DeActivate Forward Busy |
*92 | Activate Forward No Answer (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal) |
*93 | DeActivate Forward No Answer |
*97{ext} | Transfer to a 4-digit Extension |
*98{ext} | Transfer to a 3-digit Extension |
*99 | Transfer to Self |