Remote Monitoring and Management

Catch IT problems before they slow you down

We watch the health of your servers, computers and network, apply updates and fix issues remotely, often before you notice anything is wrong.

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How it works

How it works

A small agent on each device reports back to our monitoring platform.

1

We monitor

We keep an eye on the health, performance and availability of your servers, workstations and network devices.

2

We get alerted

Real-time alerts tell us the moment something looks wrong, so we can act right away.

3

We fix it remotely

Our technicians connect securely to troubleshoot and resolve issues, usually with no site visit needed.

What’s included

Everything you need to keep your IT healthy, secure and up to date.

Health monitoring

Continuous checks on performance, disk space, uptime and more.

Patches and updates

Operating system and software updates applied on schedule.

Antivirus scans

Regular scans and clean-ups to keep threats off your devices.

Real-time alerts

Instant notifications so we respond before small issues grow.

Remote support

Secure remote access for fast troubleshooting and repairs.
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Asset tracking

Hardware, software, licences and warranties tracked in one place.

Performance reports

Regular reports that show how your systems are doing and what to plan for.

Automation

Routine tasks scripted and automated, saving time and avoiding mistakes.

Security and compliance

Integrated security tools and access controls to help keep you compliant.

Better together: monitoring plus hands-on support

Remote monitoring keeps your systems healthy day to day. When something needs a person on-site, our break-fix support is there too. Together they give you complete IT coverage from one team.

  • Less downtime and fewer disruptions
  • Problems fixed early, while they are small and cheap
  • A clear picture of your IT assets for planning upgrades
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Need help right now? Start a secure remote support session with our team.

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Want fewer IT surprises?

Talk to us about monitoring your systems and we’ll recommend the right plan.

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