1. Update Your Nameservers

First, we need to make sure your domain name resolves correctly – that is, we need to make sure it’s sending your website traffic to your new server. The easiest way to do this is to use Dot Internet Solution’s nameservers for your domain.

If you registered your domain elsewhere, you will need to visit that registrar and update your name servers (also called Servers of Authority or SOA) to the ones shown in green

If you registered your domain with us, your name servers will be set up automatically, and you can go to the next step.

Dot Internet Solution’s Nameservers

Primary Nameserver  ns6.dotinc.net
Secondary Nameserver  ns7.dotinc.net
Tertiary Nameserver  ns8.dotinc.net
Quaternary Nameserver  ns9.dotinc.net

Quick Tip! – You might want to get everything else set up on your server first, before updating your nameservers. That way you can preview your website before going live.

Note: It can take up to 48 hours for updates to your domain name to take effect. During this time your website traffic and email may be disrupted. If you want to minimize this disruption to your website traffic and email, you may be able to first, before making any other changes to your name servers, lower your TTL with your current registrar. Once you lower your TTL, wait 48 hours, and then update your name servers. The change should now happen more quickly.

For more about TTL (time to live), please see this article.

2. Access Your Control Panel

Your Control Panel is the portal you will use to make changes to your website and email settings. To log in,

  1. Log into your Dot Internet Solution’s Client Portal Area at http://dotinc.net/clientservices/.
  2. Click on My Services.
  3. Click on the Details button next to the domain that you want to access. You will then be redirect to the Product Details page.
  4. Scroll down until you see the Login to cPanel button.

Now that you’re logged into your Control Panel, let’s add your first email account.

3. Create an Email Account

  1. Log into your Control Panel.
  2. In the Mail section, click on Email Accounts.
    cpanel_mail_account
  3. Fill in the information for your new email user:
    • Email: Your new email address.
    • Password: Enter your new password twice. Be sure to choose something strong for added security.
      You can use the Password Generator tool to create a secure password automatically;
      just make sure you remember the password.
    • Mailbox Quota: This sets a size limit on the mailbox. Enter a number, or choose Unlimited.
      cpanel_mail_account_new
  4. Click Create Account. After a moment, you’ll receive a confirmation message. You should see your
    new email address listed under the Account @ Domain section. If you ever need to update the password
    or delete the account later, you can do that from this page.

4. FTP Login Information

FTP allows you to upload or publish your website files. First, you need to set up an FTP user:

  1. Log into your Control Panel.
  2. In the Files section, click on FTP Accounts.
    cpanel_files_account
  3. Fill in the information for your new FTP user:
    • Login: Your new FTP username.
    • Password: Enter your new password twice. Be sure to choose something strong for added security. You can
      use the Password Generator tool to create a secure password automatically; just make sure
      you remember the password.
    • Directory: This is the folder that you want the user to be able to access. For maximum access, leave this
      field blank. To grant access to all of your website files, use public_html/. To grant access to a specific
      subfolder, enter the full path to that folder (example: public_html/username/).
    • Quota: This is the maximum amount of disk space this user will be allowed to use on the server. Enter a
      number, or choose Unlimited.
      cpanel_files_account_new
  4. Click Create FTP Account. You’ll be taken to a confirmation screen that shows the information you just
    entered. Make a note of these settings for the next step.